Tecnickly Concierge
Set up once, stay ready always. We do the thinking, you keep the power on.
What’s included
- Safety & Sizing: Confirm device wattage, safe loads, and runtime expectations.
- Placement & Charging: Indoor‑safe placement, solar setup, AC/car charging best practices.
- Walkthrough: Ports, cables, adapters, and everyday use tips.
- Troubleshooting: Common issues solved fast (panel not charging, inverter trips, etc.).
Basic — $29.99 (one-time)
• 1:1 quick-start (message or call) to get you running Day 1
• Safe indoor setup checklist + charging plan
• Device compatibility tips (what to run & for how long)
• Help setting alerts so you’re ready for outages
Pro — $99.99/mo (cancel anytime) Everything in Basic, plus:
• Personalized runtime plan for your home/van/equipment
• Solar siting & angle coaching for faster daily recharge
• Emergency check-ins during major outages
• Priority support for any “it’s not working” moments
• Upgrade guidance (panels/batteries) as needs grow
How It Works
1. Choose Basic or Pro.
2. We reach out fast to schedule your setup (or start by message).
3. You get a tailored plan and ongoing help (Pro). Done—ready.
Scope & Limits
Remote guidance only; we don’t open devices or perform electrical work. For complex installs (transfer switches, sub‑panels), we’ll advise on requirements and what to ask a licensed electrician.
Service only — no shipping required. Cancel anytime before your session begins for a full refund.
Micro-FAQ
• Can I buy service if I purchased elsewhere? Yes—Concierge works even if you didn’t buy hardware from us.
• Can I cancel Pro anytime? Yes—cancel before your next billing date to avoid renewal.
• Is Basic refundable? If unused within 24 hours, we’ll refund Basic; once delivered, Basic is non-refundable.
• Does this include hardware? No—this page is service-only.